METHOD OF PAYMENT
Currently we accept VISA, MasterCard, American Express and Discover.
Use our easy to order shopping cart for all these payment methods.
9.75% sales tax applies to residents of California.
POLICY: 30-DAY GUARANTEE
We stand behind the quality of all our products. You may return
any item in its original condition, for any reason, within 30 days.
We will gladly issue store credit covering the value of your return
that may be used to purchase any item(s) we carry. Or, if you prefer,
we will replace any item, or issue you a full refund-it's your
choice! If we made the mistake, we'll also refund the shipping
earthquake valves and excess flow valves must
There will be a 20% restocking fee on all returned seismic earthquake valves even during the 30 day Guarantee. If exchanging for a different size or flow, then no restocking fee will apply. A 15% restocking fee will apply on all products after the 30 day Guarantee.
DO I RETURN AN ITEM?
Returning an item to Earthquakestore.com is easy!
and complete our RETURN form and include it when
returning item(s) to Earthquakestore.com. For
our return form Click
We guarantee our products. Earthquakestore.com promises to deliver
high-quality products, in good condition, to your door. If,
for any reason, your shipment is not satisfactory, we will
gladly replace it or refund your money (excluding delivery
charges). Simply return your merchandise with the original
paperwork and packaging within 30 days of receiving your order.
We promise to process your request in a timely manner.
guarantee your privacy.
At Earthquakestore.com, we are committed to protecting your privacy.
Earthquakestore.com does not sell, trade or rent your personal
information to other companies. We use the information we collect
about you to process orders and to provide a more personalized
shopping experience. Earthquakestore.com will not collect any personal
information about you except when you specifically and knowingly
provide such information.
may be helpful for you to know how we use the
information we collect: When you order, we request
your name, email address, mailing address, telephone
number, credit card number, CVV#, and expiration
date. This allows us to process and fulfill your
and to notify you of your order status.
you enter a contest or other promotional feature,
we may ask for your name, address and email address
so we can administer the contest and notify winners.
time to time, we may give you the opportunity
to participate in surveys. We will ask questions
about you, your behavior and satisfaction with
Earthquakestore.com, and your ideas for improving
the site. All information will be kept confidential
and will be used to help us make Earthquakestore.com
a better site for you.
may collect certain technical information, which
does not allow us to identify you personally,
but pertains to your use of the Internet. For
example, on the Web such information may include
the type of Internet Browser that you are using,
and through email the information may include
the type of messaging capabilities. This information
enables us to enhance the content you receive
using our Web site, you consent to the collection
and use of this information by Earthquakestore.com.
will post the changes on this page so that you
are always aware of what information we collect,
how we use it, and under what circumstances we
disclose it. Currently, Earthquakestore.com may
provide aggregate statistics about our customers,
sales, traffic patterns, and related site information
to reputable third-party vendors, but these statistics
will include no personal identifying information.
you are under 18 years of age, you must have
your parent or guardian's permission to order.
guarantee your security.
Every time you shop with Earthquakestore.com, you are backed by
our security guarantee. When you are shopping at Earthquakestore.com,
you are shopping on our secure server, which encrypts all of your
personal information, including name, address, and credit card
number. Encryption ensures that no one can access or use your personal
information. Our RC4 128 bit encryption is implemented on SSL 3.0
with a certificate from Thawte.
view certificate information in Windows Internet
Explorer: While in our checkout area, right click
on the bottom portion of one of our checkout
pages and select the properties item. In the
property sheet window that appears, select the
certificates button to see certificate information.
Please note: the Macintosh version of Internet
Explorer does not support this functionality.
view certificate information in Netscape Navigator:
While in our checkout area, right click (control-click
on the Macintosh) on the bottom portion of one
of our checkout pages and select the page info
are so confident that your information cannot
be compromised as a result of shopping at Earthquakestore.com;
we guarantee your protection in the event of
unauthorized interception and use of your credit
card. If you think your credit card has been
compromised as a result of shopping at Earthquakestore.com,
please contact your credit card provider immediately.
Most banks either cover all charges, or limit
your liability to $50. We guarantee that if your
card was compromised as a result of shopping
at Earthquakestore.com and your bank does not
cover all charges; we will compensate you for
the amount of your liability, up to $50.